Troubleshooting: When the Correct Password Doesn’t Work on a WordPress Protected Page

Troubleshooting: When the Correct Password Doesn’t Work on a WordPress Protected Page

If users enter the correct password but still cannot access the protected page, try the following solutions:

1. Clear Browser Cache and Cookies

Old cache or cookies may prevent proper authentication.

• Try opening the page in a private/incognito window.
• Clear your browser’s cache and cookies, then reload the page.

2. Enable Cookies in Browser Settings

WordPress uses cookies to remember password access.

• Make sure cookies are enabled in your browser.
• Try a different browser to test.

3. Avoid Copy-Paste Errors

Extra spaces or full-width characters may cause login failure.

• Type the password manually instead of copying and pasting.
• Double-check for hidden characters.